Shipping-Wave-1 Update
almost 4 years ago
– Mon, Dec 07, 2020 at 05:48:24 AM
Greetings!
This update is mostly about shipping, and a bit of something special at the end ;)
For Backers in UK and Europe
Xmas EB Backers - Your rewards or a portion of your rewards have all been shipped out. If you have not received your full pledge, 99% of the chance is that the missing bits will be coming to you separately in 2021. (Send me a message or email if you have any doubts.)
Standard EB Backers & Regular Backers - A very lucky bunch of you will either have received your rewards or they are on its way. For everyone else, they will be coming to you around Feb/Mar 2021.
For Backers in US
Xmas EB Backers - Your rewards or a portion of your rewards is planned to start shipping in around 1 to 2 weeks.
Standard EB Backers & Regular Backers - Some of the lucky ones will also get their rewards around Christmas, while the rest will get yours around Feb/Mar 2021.
Potential Problem : With the above being said, there is one thing I'd like to mention is that:
The tracking provide by the freight forwarder shows that the first wave of US Endless Dice shipment was already delivered to the US fulfillment center on Dec 1st. However, after 5 days, the fulfillment center have yet to process the delivered shipment. I'm currently trying to find out the reason behind the delay.
As long as the shipment is not lost, we are on schedule. But there is a worst case scenario that the shipment maybe lost, and this could really screw up the pre-Christmas delivery :(
There will be another update after this one once I get confirmation on what exactly has happened to this shipment.
For Backers in Canada
Xmas EB Backers - Your rewards or a portion of your rewards is planned to start shipping around Dec 18th. Hopefully they'll reach you before Christmas!
Standard EB Backers & Regular Backers - Some of the lucky ones will also get their rewards around early Jan 2021, while the rest will get yours around Feb/Mar 2021.
For Backers in Rest of the World
Xmas EB Backers - Your rewards or a portion of your rewards have been shipped out. You should be able to receive them just before Christmas.
Standard EB Backers & Regular Backers - The estimated ship out time for your rewards is around Feb/Mar 2021.
Cat Knights Kickstarter!
As you all know, we had a number of amazing miniature painters that have worked on the Endless Dice. One of them is Nikita who runs both Blood Carrot Painting and Blood Carrot Knights. And if you don't remember what Nikita's works were, here is a reminder ;)
Nikita is currently running a new Kickstarter for a set of very cool Cat Knight Miniatures! If furry felines with swords and wands tickles your imagination, you have to CHECK IT OUT! :)
Pledge Manager FAQS! IMPORTANT Read!
about 4 years ago
– Sat, Oct 10, 2020 at 11:27:35 PM
Greetings,
This is going to be a long winded update with all the facts and details on the Pledge Manager which will be going live this week. Please go through this update carefully and try NOT to skip read anything, especially if you are planning on getting the limited quantity painted dice add-ons. (Being a notorious skip reader myself, I often tend to skip read and miss out key information like items on the shopping list which my wife always complains about. lol)
Backerkit <- the Pledge Manager
Backerkit is the pledge manager that will be used for Endless Dice. The link to your pledge manager survey will be emailed to your Kickstarter account email address from Backerkit. Sometimes the Backerkit email might be filtered, so do check your spam/other folders.
Smoke Test
Before the Pledge Manager Survey fully goes live, 5% of all backers (randomly selected) will receive a link to their Pledge Manager before everyone else as part of the smoke test. If there are NO major problems with the pledge manager survey after 48 hours of the smoke test (from the feedback of the smoke testing backers), all pledge manager survey links will be emailed out to all backers.
Smoke Test will begin within the next 24 hours. So keep your eyes on your inbox as you might be selected as a Smoke Testing backer :)
Painted Dice Add-ons
Painted Dice Add-ons will be limited in quantity, and can be ordered on a first come first serve basis.
Painted Dice will be available to be added to your pledge manager survey a few days after all the pledge manager survey links are emailed out.
You will be able to add Painted Dice to your completed or partially completed survey once they become available at a later date.
There will be another update on when exactly the Painted Dice will be available, as the date and time will also depend on the results of the smoke test (so I can't give you an exact time right now).
Pledge Level/Tier Switching
If you are planning to spend 90 GBP or more on Endless Dice (in a combination of full dice sets and/or single dice), please switch to one of the 4 new pledge levels that meets your need. This applies to Early Bird Backers as well. Early Bird Backers will NOT loose their EB status after switching to a new pledge, please see more details regarding this matter in the section below.
If you are spending less than 90 GBP on Endless Dice, there is no need to switch out of your existing pledge level.
Here is a screenshot of how to switch to a new pledge level:
No matter which pledge level you are in, you will be able to purchase any additional items available in this Kickstarter. (Access to items is the same among all pledge levels)
EARLY BIRD BACKERS NOTES
As mentioned previously, EB backers will NOT loose their Early Bird status after switching to a new pledge level. There is an EB identifier item added to your pledge manager cart, and it will follow you where ever you go. During fulfillment, all EB backers' free D20 pendants will be calculated, and added to your rewards manually. Please DO NOT add any D20 pendants in to your cart unless you want to buy more. Your free pendants will be added manually by myself, so there's nothing that you need to do. Christmas Early Bird Backers will also get something before Christmas. It might not be your entire pledge, but definitely something will come your way for Christmas :)
The 4 New Pledge Levels!
Below are the 4 new pledge levels that have set up for backers who are pledging 90 GBP or more on Endless Dice. If this is you, then please switch to one of these levels to obtain any applicable freebies and/or discounts.
(£90) New-Tier-01: 2x Sets of Endless Dice
- Includes 2 sets of Endless Dice (choose from polyhedral sets and D6 sets) of your choice of Dice Faction.
- With option to add 1x Dice Library OR Endless Guardian at 20GBP (Discounted) plus shipping.
(£180) New-Tier-02: 4 Sets of Endless Dice with 1x FREE Dice Library OR Endless Guardian
Includes:
- 4 sets of Endless Dice (choose from polyhedral sets and D6 sets) of your choice of Dice Faction.
- 1 FREE Dice Library OR Endless Guardian.
- Option to add 1 more Dice Library OR Endless Guardian for 20 GBP plus shipping.
(£270) New-Tier-03: 6 Sets of Endless Dice with 1x FREE Dice Library OR Endless Guardian
Includes:
- 6 sets of Endless Dice (choose from polyhedral sets and D6 sets) of your choice of Dice Faction.
- 1 FREE Dice Library OR Endless Guardian.
- Option to add up to 2 more Dice Library OR Endless Guardian for 20GBP each plus shipping.
(£315) New-Tier-04: 7+1FREE Set of Endless Dice with 1x FREE Dice Library OR Endless Guardian
Includes:
- 8 sets of Endless Dice (choose from polyhedral sets and D6 sets) of your choice of Dice Faction.
- 1 FREE Dice Library OR Endless Guardian.
- Option to add 1 more Dice Library OR Endless Guardian for 20 GBP plus shipping cost.
- Any additional discounts and freebies that is applicable to additional items on top of £315 (for example: £630 for a total of 14 sets which qualifies for 2 free sets plus a number of other freebies and discounts) will be calculated and applied manually. You'll receive an email from us directly after we have manually applied the freebies/discounts to make sure everything is done correctly.
Making Changes to Your Backerkit Survey
You can make ANY changes to your completed survey ANY time as long as the survey have NOT been locked.
Below is a list of some of the changes you can make to your survey:
- Change your shipping details.
- Add or remove any items.
- Switch to a different pledge level.
- Completely reset the survey and start from scratch.
Note: Any credits that you've paid for (via Kickstarter or Backerkit) will NOT be lost when you make changes to your survey. Even if you completely reset your survey, the balance will remain on your account, and you'll get another chance to spend it! ;)
If you want to make changes to your survey after the survey is locked, please message/email me directly at [email protected]
Payment Charging
The pledge manager will need your payment details (accepts card payment or Paypal) to charge the total shipping cost of all your pledged items plus the cost of any additional items that brings your total amount above the original amount you pledged for on Kickstarter.
If you are paying by card, your payment card will not be charged until your order is locked. And we will only lock your order when we are ready to send out your rewards.
If you are paying by Paypal, your Paypal account will be charged the instant you complete your survey. You will still be able to make changes to your completed pledge afterwards, but if you wanted to reduce your total pledge after the Paypal payment has gone through, you will need to message or email me directly so I can process the Paypal refund manually for you.
If your payment method fails when we lock and process your pledge, it's not the end of the world. Your pledge will NOT expire. It will just sit in the system, and when payment successfully processed, we will then ship out your rewards.
Questions?
And that's pretty much all I can think of regarding the pledge manager survey. Although this update is already way too much reading material, it is very likely that I've missed something out somewhere...
So if you have any question whatsoever, please ask it by LEAVING a COMMENT under this update.
This way, my replies will be public for everyone to see and there will definitely be other backers asking the same questions as well :)